Consulting and Support
Strategic advisory and designated support teams that understand commodity trade, guiding your business from deployment and beyond so opsPhlo keeps delivering value long after go-live.
Go beyond conventional solutions
Our consulting services go beyond conventional solutions. We engage with your team to understand your business intricacies and challenges, offering strategic insights that align with your growth objectives.
opsPhlo's consulting experts bring a wealth of experience to the table, providing recommendations and tailored strategies to enhance your overall operations across trading, supply chain and finance.
- Practitioner advisors who have run trading desks and back offices
- Process reviews that surface efficiency and risk-reduction opportunities
- Roadmaps that align the platform with your evolving priorities
Support tailored to your success journey
We believe in designated support tailored to your success journey. opsPhlo provides specialised support teams ready to guide you from deployment and beyond.
Our dedicated experts are equipped to diagnose, troubleshoot and resolve any technical challenges you encounter, ensuring a seamless experience with our CTRM + ERP solution.
Book a DemoConsulting and support, built around how you trade
From strategic advisory to day-to-day help, opsPhlo wraps the platform in people who understand commodity trade, so you spend less time wrestling with software and more time running the business.
Strategic advisory
Recommendations and tailored strategies that align the platform with your growth objectives.
Support on demand
Reach experts when you need them, with help that keeps trading, logistics and finance flowing.
Designated teams
Specialised support teams that know your configuration and stay with you from deployment and beyond.
Diagnose and resolve
Experts equipped to diagnose, troubleshoot and resolve technical challenges quickly.
ERP adoption playbook
Guidance that helps your team adopt new ways of working and realise value faster.
Tailored packages
Consulting and support packages scaled to the size, pace and complexity of your operation.
Choose the level of help that fits
Strategic Consulting
Deep engagement with your team to understand business intricacies, then strategic insights and tailored strategies that align with your growth objectives.
Talk to a consultantSupport on Demand
Responsive help when issues arise, keeping trading, logistics, inventory and finance running without disruption to your day.
Enquire nowDesignated Support Team
A specialised team that knows your configuration, guiding you from deployment and beyond and resolving technical challenges as they arise.
Enquire nowERP Adoption Playbook
A practical guide to driving adoption across your organisation, helping people embrace new processes and realise ROI sooner.
Get the playbookInsight to help you go beyond
opsPhlo CTRM with ERP: Digitising Global Supply Chains
How a modern, modular CTRM + ERP platform brings trading, supply chain and finance into one real-time system.
Start nowCalculating ERP Software ROI: A How-To Guide for Small and Midsized Businesses
A practical framework for building the business case and measuring the return on an ERP investment.
Start nowTransform Your Digital Supply Chain with a Cutting-Edge Cloud ERP Platform
How Cloud ERP and embedded connectivity simplify operations, improve data accuracy and deliver real-time insight.
Start nowQuestions, answered
How is opsPhlo consulting different from generic ERP consulting?
Our consultants are commodity trade practitioners. We engage with your team to understand your business intricacies and challenges, then offer strategic insights and tailored strategies that align with your specific growth objectives, rather than off-the-shelf advice.
What does designated support cover?
opsPhlo provides specialised support teams that guide you from deployment and beyond. Our dedicated experts diagnose, troubleshoot and resolve technical challenges so you have a seamless experience with the CTRM + ERP solution.
Can consulting and support be tailored to our size and pace?
Yes. We offer tailored consulting and support packages scaled to the size, complexity and pace of your operation, so you only pay for the level of help you actually need.
Do you help our team adopt the system after go-live?
We do. Alongside support, our ERP adoption playbook and advisory help your people embrace new ways of working, so you realise value and ROI sooner.
Go beyond with opsPhlo consulting and support
Tell us about your operation and we will recommend the consulting and support package that fits your success journey.